Onedrive App For Mac Not Syncing

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Microsoft OneNote is one of the popular note-taking solutions. The software is available on iOS, Android, Windows, macOS, and Web. OneNote uses OneDrive to store and synchronize the data across platforms. Millions of users use the note-taking app there as it is free, comes with tons of features and sharing options out of the box.

Mac Onedrive Not Syncing

With such popularity and usage, OneNote does come with some annoying behaviors. For example, you cannot synchronize data to other cloud storage platforms. And as you start using the service with multiple notebooks and sections across the devices, you might encounter OneNote sync error in the app. That has been the sore point of OneNote from the beginning, slow and unreliable syncing across the devices.

Aug 15, 2019  There are many reasons why OneNote notebooks won’t sync. Because OneNote stores notebooks in the cloud using OneDrive, there’s the potential for internet connection problems, delays when working on a notebook online with several people, and delays when working on the same notebook from different devices.Here’s what to do when OneNote won’t sync. Device Syncing OneDrive can sync settings and apps on all your Windows desktops, laptops, and tablets, and clients for iOS, Android, and MacOS give users of those devices access to the synced.

If you are someone stuck with OneNote sync error on your Windows or macOS, then that might be the perfect read for you. We will talk about the different ways to solve the syncing issue on the OneNote. Let us get started.

1. Check Notebook on the Web

One can quickly check if the issue is from the OneNote or the installed app on the PC.

Step 1: Open the OneNote desktop app and select any notebook.

Step 2: Move to File > Info and copy the Notebook path.

Step 3: Open a web browser and paste the link.

On a Mac, open Notebook and move to Notebook section in the ribbon and select copy link to this notebook.

If the Notebook is opening on the web, then the issue is with the installed app on the devices. Let’s fix that.

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2. Update OneNote

Microsoft frequently provides OneNote updates across the platforms. On Windows, it maintains two versions of OneNote. Universal Windows app of OneNote and the Office 365 desktop app. The company decided to wave goodbye to the OneNote desktop app, but due to the popular demand, it reversed the decision and released the OneNote 2016 with the dark theme support.

The OneNote sync error could be due to the last app update that might have messed up the syncing in the app. Download the latest update for the OneNote.

For UWP (Universal Windows Platform) OneNote, open Microsoft Store and navigate to Downloads and Updates > Get Updates and install the latest version of the app. For OneNote Desktop, open the app and select File > Account > Update Options > Update Now.

As for macOS, open the Mac App Store and go to updates and download the latest build of the app. Open the latest app and watch for the latest sync status.

3. Set the Notebook to Sync Automatically

By default, OneNote syncs the Notebooks automatically whenever you open the device on the PC or Mac. If you have somehow disabled it, then let’s switch it back on.

For the UWP app, open OneNote and move to Settings > Options and toggle on sync notebook automatically option from the menu. For the desktop OneNote, right-click on any Notebook and select Notebook Sync Status. Switch on the sync automatically whenever there are changes option.

4. Sync Notebooks Manually

If you are still facing sync issues on OneNote, then you might want to force the Notebooks and section to sync manually. For UWP, right-click on any notebook, and select Sync > Sync this notebook option.

For the OneNote desktop app, right-click on any Notebook and select Sync this notebook now option. You can also use the Shift + F9 keyboard shortcut to sync the select notebook manually. I mostly use the OneNote keyboard shortcuts.

The trick is the same for the macOS version too. Right-click on the notebook and select sync in this notebook or use the ‘command + S’ keyboard shortcut.

Onedrive App For Mac

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5. Reopen the Notebook

This trick has worked for many. Users can close the notebook and open it again from the same location. For the OneNote desktop, right-click on any notebook and select ‘Close this notebook’ option. Now open it by going into File > Open and select the Notebook from the OneDrive.

For the UWP app, right-click on any notebook and select the close notebook option. Open it again from the more notebook option.

6. Move Conflicting Notes to Another Section

You might have encountered the conflicted changes highlighted in red color in the notes. The behavior happens when you and your partner both make edits in the same note of the shared notebook.

In such cases, you can move or copy the notes or sections in another notebook. Right-click on section and move or copy them to another notebook.

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7. Delete Space on PC and OneDrive

Sync

As I mentioned before, the software uses Microsoft OneDrive to sync the data across the devices. By default, it comes with only 5GB of storage, which quickly gets filled up due to images and videos. You can delete some of the OneDrive storage or opt for the Microsoft 365 subscription, which offers 1TB of cloud storage.

One can also optimize the inactive files to save some space. Open OneNote desktop and navigate to File > Options > Save and Backup and select the Optimize all files now option.

Resolve OneNote Syncing Issue

OneNote is an excellent service. But the syncing error is something to look out for a smooth experience across the devices. Use the guidelines above and resolve the syncing error from the OneNote.

Next up:OneNote software comes with a capable PDF functions. Read the post below to find the best tips and tricks for it.


The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.Read NextTop 6 OneNote PDF Tips and Tricks to Use It like a ProAlso See#Tips & Tricks #macos

Did You Know

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Microsoft holds over 59,000 US and international patents.

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Follow this guide to sync OneDrive on a Mac if you receive any of the following conditions:

  • Error message:
    SharePoint Server 2019 OneDrive OneDrive for Business
    We're sorry that you're having trouble syncing your OneDrive.
    If you're having problems accessing OneDrive.com online, check the status of Microsoft Office Online Services at the Service Health portal.
  • Error message:
    “Your account is currently unavailable' when trying to access OneDrive. Your account might have been temporarily blocked due to unusually large traffic volume, suspicious activity, or a violation of the Microsoft Services Agreement or code of conduct. To check your account status or reactivate your account, go to the OneDrive Account Activation page and follow the on-screen instructions.
  • Can't see a network file:
    OneDrive for Business, make sure you have permissions to the file or folder you tried to add. Try to open the file or folder and make sure that you have permission to save a copy of it. If you are having problems seeing a file on a network, contact your network administrator.

If you can access your OneDrive online, try these steps to get sync running on your computer.

Note

Some instructions and links refer to Apple support. Microsoft is not responsible for any external content.

  • Make sure the OneDrive process is running. To verify that OneDrive is running, look for the OneDrive icon on the right side of the menu bar. Or, you can check from Activity Monitor:
  1. Open Activity Monitor from the Utilities folder in your Applications folder or use Spotlight to find it.
  2. Choose the CPU tab, then look under the Process Column for OneDrive.
  3. If OneDrive is not running, use Finder or Spotlight to start OneDrive.

Note

Learn how to use Spotlight and Finder on your Mac.

  • Restart OneDrive
    1. Click the OneDrive icon in the menu bar.
    2. Click Quit OneDrive.
    3. Use Spotlight to search for OneDrive and open it.
    4. Update the OneDrive sync app for Mac

Note

If you originally installed OneDrive using the standalone installer, OneDrive updates itself automatically without using the Mac App Store.
If you originally installed OneDrive from the Mac App Store, open the OneDrive app and check if there is an Update button showing in the app itself.
For more information on install and setup, read about how to Get started with the new OneDrive sync client on Mac OS X.

  • Reset OneDrive
    1. Exit OneDrive.
    2. Find OneDrive in your Applications folder
    3. Right-click and select “Show packaged contents”
    4. Navigate into the Contents/Resources folder
    5. Double tap on command or ResetOneDriveStandaloneApp.command
    6. Start OneDrive and finish the setup process.

Note

When choosing location, remember to select the previous OneDrive syncing location. This means your files won’t be downloaded again if they haven’t changed.

  • Make sure you have enough space.
    1. Check and compare the size of your OneDrive storage to the available disk space on your computer. If you don't have enough space on your OneDrive or your computer, you will have to move or delete some files, or reduce the number of files and folders.
    2. If you don't have enough space on your OneDrive, you can buy more storage, or delete some files and folders. Look to see the largest files on your OneDrive. If you don't have enough space on your computer, you can free up disk space by moving or deleting files. You can also download less by choosing which OneDrive folders to sync to your computer (see below).

More choices

  • Make sure you're syncing the right folders
    1. When you first set up OneDrive, click Choose folders to sync. If you didn't do this when you set up OneDrive, you can do it in Preferences.
    2. If you have other files in your OneDrive online that you haven't synced, you won't see those files. You can choose which folders to include in Sync in the OneDrive General settings tab.

Note

  • If you choose to sync only some items, new items you add to the OneDrive folder on your Mac will sync to OneDrive, but items you add to OneDrive from the website or other devices won't be synced to your Mac unless they are in the folders you chose to sync.
  • You can't choose individual files you want to sync, and you can't choose to sync files or folders shared with you.
  • If you choose to stop syncing folders on your Mac, they will be deleted from the OneDrive folder on that computer, but they will remain in OneDrive.
  • Check your filenames

Make sure you don't have any illegal characters such as . ' * : < > ? / | included in the filenames you are trying to sync.

Note

Although the only restricted filename character in macOS is : (colon), please be aware of the full list of Invalid file names and file types in OneDrive, OneDrive for Business, and SharePoint.

  • Make sure that none of the files you want to sync are larger than 50GB if you are signed in to a Microsoft account, or 15GB if you are signed in to a work or school account. If you see an error message such as 'This file is too big to upload' or 'Reduce the size of this file to upload to...', Control-click it or tap it using two fingers, then choose Compress from the shortcut menu.
  • Make sure the entire file path, including the file name, contains fewer than 400 characters. An example of a file path: /Users/username/Desktop/Pictures/2017/Family
  • Once the file path is shortened, start OneDrive again. (Use Spotlight to search for OneDrive and open it.)
  • If the steps above haven't worked, then you may need to unlink, set up, or reinstall OneDrive.
  • You won't lose files or data by disabling or uninstalling OneDrive on your computer. You can always access your files by signing in to OneDrive.com.
  • Before you begin, make sure your computer has all the latest updates, then try these options.
    • Uninstall and reinstall the OneDrive app. Uninstalling the app will remove the app settings.
      • For apps downloaded from the Mac App Store: Click the Launchpad icon in the Dock, hold down an app’s icon until all the icons begin to jiggle, then click the app’s delete button. If an icon doesn’t have a delete button, it can’t be uninstalled in Launchpad.
      • Alternatively, just drag the OneDrive app to the Trash.

Onedrive App For Mac Not Syncing Iphone

After you uninstall, you can download the latest version of the app or visit the Mac App Store.

Onedrive Sync Issues On Mac

Note

For more information on install and setup, read about how to Get started with the new OneDrive sync client on Mac OS X.

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